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Executive Relatability Update
Dear Airline Workers and Passengers, You may have seen recent stories about airline executives flying economy with normal people. Leadership appreciates your at…
June 4, 2026
Aluminum Lady
Employee Influencer Partnership Program
Team, Your work-related social media activity has come to our attention. Your right to express yourself remains fully respected and closely monitored. For most …
May 29, 2026
Aluminum Lady
Focus On Flexibility
Team, If you work in aviation… you already know: Turbulence is part of the job. And as we enter a more challenging operational and economic period, leadership i…
May 23, 2026
Jetiquette Judge
Smartphone Speaker Silliness
Jetiquette Judge
May 11, 2026
Jetiquette Judge
Galley Yoga Fail
Jetiquette Judge
May 11, 2026
Current Affairs
The Regional Feeder Trap: How Mainline Carriers Engineered a Two-Tier Wage System
Mainline carriers pay regional airlines one fixed fee per flight and let those airlines pay flight attendants and everything else out of wha…
September 2, 2026
Current Affairs
The Scorecard Turns: Airline Workers Are Grading Management Now
Airline management has gone all in on scoring systems that rate every possible aspect of an employee's performance; often scapegoating them …
August 12, 2026
Current Affairs
The Company That Answers When You Get Hurt at Work
Many passengers don't realize that when a flight attendant declined their request for assistance to lift their rollaboard into the overhead …
August 4, 2026
Current Affairs
How Airlines Rewrote the Rules
What do airlines do when they don't like a consumer-first system? They buy a new system. Airline industry lobbying efforts have effectively …
August 3, 2026
Current Affairs
Flight Attendants vs. the Union-Busting Industry: Delta and SkyWest Exposed
In Georgia and Utah, two powerful airlines have turned union avoidance into a way of life, surrounding flight attendants with anti-union mes…
July 31, 2026
Current Affairs
American Airlines Has a New Acronym. Guess Who It is For.
American has a new customer service framework. It's called CARES, it comes with an acronym and a pep talk, and it arrived a few months after…
July 24, 2026
Company Pulse
The July 4th Meltdown Your Flight Crew Saw Coming
America's 250th birthday came with military flyovers, a shuttered Washington National Airport, and airspace restrictions across the entire N…
July 7, 2026
Company Pulse
Delta’s Ambassador Army and the Erased Past — and Present
Delta’s ambassador program is sold as “brand love,” but it functions as a shield. Influencers and hand‑picked employees flood social feeds w…
July 6, 2026
Company Pulse
You Are On Your Own: How the Airline Lobby Killed the Rules That Protected You
In less than a year, the Trump Department of Transportation quietly tore up the strongest airline passenger protections the U.S. has ever se…
July 4, 2026