HDQ Memos
Official HDQ Memos — primary Aluminum Lady post format.
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Executive Relatability Update
Dear Airline Workers and Passengers, You may have seen recent stories about airline executives flying economy with normal people. Leadership appreciates your at…
June 4, 2026
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Employee Influencer Partnership Program
Team, Your work-related social media activity has come to our attention. Your right to express yourself remains fully respected and closely monitored. For most …
May 29, 2026
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Focus On Flexibility
Team, If you work in aviation… you already know: Turbulence is part of the job. And as we enter a more challenging operational and economic period, leadership i…
May 23, 2026
Jetiquette Judge
Smartphone Speaker Silliness
Jetiquette Judge
May 11, 2026
Jetiquette Judge
Galley Yoga Fail
Jetiquette Judge
May 11, 2026
As The Carousel Turns
Episode 5: The Report Card
A report card is coming. Management's grades are historically poor. Management has scheduled a housecleaning for the day before. The flight …
August 24, 2026
As The Carousel Turns
Episode 4: Summer Surge
Weather moved through the system this week, and the system stopped operating. This office wishes to note that it remained open, that obligat…
August 17, 2026
As The Carousel Turns
Episode 3 : The Airtime Problem
A deadline was set last week, and the office met it. The plan has several parts. Counsel reviewed the boldest of them and delivered an opini…
August 6, 2026
As The Carousel Turns
Episode 2: The Purple Problem
An investigation was opened this week. It found something. Management is displeased. This office opened an investigation into what employees…
July 31, 2026
As The Carousel Turns
Episode 1: A Useless Bag Tag
Earnings disappoint. Leadership identifies the cause: the crews. Episode #1 of As The Carousel Turns, the airline soap opera from a 24-year …
July 29, 2026
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Management Media Consolidation
There has been some concern about media consolidation, and leadership has heard those concerns. We would like to offer a bit of clarity. Whe…
June 30, 2026
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The New Headquarters Portal
Hello Team. Leadership is pleased to announce the official opening of the HDQ Portal. For years, employees have expressed a desire for great…
June 25, 2026
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Summer Appreciation Initiative
Dear Flight Crews, As we continue refining the premium experience, leadership would like to remind you that appreciation remains one of the …
June 23, 2026
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Management Listening Tour
Dear Employees, Because we remain deeply committed to bringing you the most factual, transparent, leadership-approved information available …
June 18, 2026